Shipping policy

Shipping Policy

At Toy Lanka, we strive to provide fast and discreet shipping for all orders.

1. Shipping Methods

- We use various shipping carriers, which provides the fastest shipping method to the destination
- Shipping methods and rates vary depending on location and package weight.

2. Shipping Times

- Processing time: 1-3 business days
- Shipping time: 3-10 business days (domestic), 7-14 business days (international)
- Please note that shipping times are estimates and may vary due to circumstances beyond our control.

3. Discreet Shipping

- We understand the sensitive nature of our products and use discreet packaging.
- Packages will be labeled with our company name, but product descriptions will not be included.

4. Shipping Rates

- Shipping rates are calculated based on package weight and destination.
- Rates will be displayed at checkout.

5. International Shipping

- We ship worldwide, but international shipping rates and delivery times may vary.
- Please note that international customers are responsible for any customs or import fees.

6. Tracking Information

- Tracking information will be emailed to you once your order ships.
- Please contact us if you have any issues with tracking.

7. Delivery Issues

- If your package is lost or damaged, please contact us and we will assist with resolution.
- We are not responsible for errors caused by incorrect shipping information.

8. Signature Upon Delivery

- We recommend requiring a signature upon delivery for security purposes.
- If you choose not to require a signature, we are not responsible for lost or stolen packages.

By placing an order, you acknowledge that you have read and understand our Shipping Policy.